Privacy Policy

Privacy Policy: - 

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy. 

• Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. 
• We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the           individual concerned or as required by law. 
• We will retain personal information as long as necessary for the fulfillment of those purposes. 
• We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. 
• Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date. 
• We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. 
• We will make readily available to customers information about our policies and practices relating to the management of personal information. We are committed to conducting our business in      accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. 


Shipping Policy: -
 
• Are ordered items purchased online are Freshly Packed? 
       - All ordered Items available at "Tim Tim" are Freshly Packed. 
 
• What is the Mode of Payment?
- We accept all major credit and debit cards along with a net banking facility. Cash on Delivery is only available for the residents of J&K as of now and this option will be soon available in other cities.
 
• What is the estimated delivery time?
- The estimated delivery time for all the products depends on the location. Since the products are shipped from J&K, it usually takes 3 to 4 business days for products to be shipped across the country. For purchases within India, it takes 3 to 4 business days for the products to be shipped. With every order, you will receive an email containing the details of the order placed by you. Once we ship the item(s), you will receive another email containing the shipping details.
 
• If the products are damaged, will it be replaced?
- If the products that you purchased have not been delivered in a proper condition or have been damaged in transit, please do not accept the package as we will replace the goods with no extra cost. 
 
• What about any hidden costs (sales tax, etc.)?
- There are no extra taxes, hidden costs or additional shipping charges is applicable. The price mentioned on the website is the final price. What you see is what you pay. Our prices are all inclusive. All taxes are included with the list prices. Delivery charges are applicable and mentioned at the time of purchase for products. 
 
• Does Tim Tim deliver internationally?
- "Tim Tim" currently doesn't deliver items internationally. You are welcome to make your purchases on our site from anywhere in the world, but you'll have to ensure the delivery address is within India.